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Google tests ‘Call for Me’ to let Gemini handle business calls on Pixel 11

TechCrunch reports the experiment is initially limited to U.S. Pixel 11 owners with a paid Gemini subscription and the Phone by Google beta. Users can follow a live transcript and take over at any time.

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TechCrunchTE
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11 Sources, 16d ago, first seen 16d ago

TLDR

TechCrunch reports that Call for Me lets users ask Gemini to call businesses from their own phone number. Google says it can introduce itself, navigate automated menus, wait on hold and handle requests such as checking stock, making reservations or moving appointments. Users get a live transcript and can take over at any point. The initial experiment is limited to U.S. Pixel 11 owners with a paid Gemini subscription and the Phone by Google beta. CNET says the feature is designed not to make payments or share credit card numbers, so users may need to take over to provide sensitive details.

Combined views

148.3K

11 Sources, first seen 16d ago

271 likes34 comments24 saves24 reposts

Combined views

148.3K

11 Sources, first seen 16d ago

271 likes34 comments24 saves24 reposts
Close-up of a Pixel 11 phone showing the Gemini indicator on its camera bar.
Image: Ivan Mehta / TechCrunch

Google is testing a Pixel 11 feature that lets Gemini place routine phone calls to businesses on a user's behalf, expanding the company's automated calling tools from navigating phone systems to conducting the conversation itself.

Featured Source

The early preview of Call for Me is rolling out in the United States to Gemini subscribers enrolled in the Phone by Google beta on the Pixel 11, 11 Pro, 11 Pro XL and 11 Pro Fold, according to 9to5Google. It is not yet a general Android release.

Gemini can call from the user's own phone number, identify itself, navigate automated menus, wait on hold and speak with the person who answers. Google says example tasks include asking whether a store has an item in stock, reserving restaurant seating, moving an appointment or placing an item on hold.

Users can watch and take over

The phone displays a live transcript while the call is underway, and the user can take control at any point. TechCrunch reports that Gemini may share personal information only after the user approves it for the call.

Call for Me builds on Google's earlier calling features. Direct My Call exposes phone-tree options on screen, Hold for Me waits for a person to answer, and Ask for Me can make narrower inquiries about prices or services. The new experiment is broader because Gemini can handle the conversation needed to complete a task.

Google says it is limiting the rollout while it learns how the system handles nuanced real-world conversations. That caution matters for both customers and the workers receiving the calls: a successful demo is not the same as reliable performance across accents, noisy lines, unusual requests and business policies.

Sentiment

Positive25%75%Negative

Summary

Many accounts welcomed Google’s Call for Me AI feature on Pixel 11 for handling calls and robocalls automatically, while others objected over consent laws, unreliable business interactions, and its experimental beta status.

Based on 26 sentiment-bearing replies from 19 accounts across 9 conversations.

Sentiment

Positive25%75%Negative

Summary

Many accounts welcomed Google’s Call for Me AI feature on Pixel 11 for handling calls and robocalls automatically, while others objected over consent laws, unreliable business interactions, and its experimental beta status.

Based on 26 sentiment-bearing replies from 19 accounts across 9 conversations.

Related

Google unveils universal Gemini agent for enterprise

Google says the agent can create sub-agents for multi-step tasks and maintain context across devices.

Google is reportedly betting Gemini can become the intelligence layer for many robots

The Information says Google DeepMind CEO Koray Kavukcuoglu discussed the company’s robotics ambitions in an interview.

Google AI Pro offers access to a 24/7 personal AI agent in Gemini

A post reshared by Google pitches the agent as a way to delegate routine chores when unread emails, meeting requests and to-dos pile up.

21 Sources

TechCrunchGoogle tests letting Gemini call businesses for you | TechCrunch16d
The VergeGemini can now call businesses for you so you don’t have to wait on hold16d
CNETGoogle’s AI Wants to Call Stores for You — Here Are the Problems With That15d
The Mac ObserverGemini can call businesses and wait on hold for Pixel 11 users15d
PhandroidGoogle's Gemini will now sit on hold and talk to shops for you - Phandroid17d
Android AuthorityGoogle's new Call for Me feature does exactly what it sounds like16d
Superpower DailyGoogle Is Testing Gemini Calls to Businesses for Pixel 11 Owners16d
EngadgetPixel 11's Call For Me feature begins preliminary rollout - Engadget16d
WIREDGoogle’s Gemini Can Now Make Calls for You on Pixel Phones16d
Tom's GuidePixel 11 phones will soon have a new Gemini Intelligence feature that will actually make phone calls on your behalf — and it’s exactly what the introvert in me wants16d
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    21 Sources

    TechCrunchGoogle tests letting Gemini call businesses for you | TechCrunch16d
    The VergeGemini can now call businesses for you so you don’t have to wait on hold16d
    CNETGoogle’s AI Wants to Call Stores for You — Here Are the Problems With That15d
    The Mac ObserverGemini can call businesses and wait on hold for Pixel 11 users15d
    PhandroidGoogle's Gemini will now sit on hold and talk to shops for you - Phandroid17d
    Android AuthorityGoogle's new Call for Me feature does exactly what it sounds like16d
    Superpower DailyGoogle Is Testing Gemini Calls to Businesses for Pixel 11 Owners16d
    EngadgetPixel 11's Call For Me feature begins preliminary rollout - Engadget16d
    WIREDGoogle’s Gemini Can Now Make Calls for You on Pixel Phones16d
    Tom's GuidePixel 11 phones will soon have a new Gemini Intelligence feature that will actually make phone calls on your behalf — and it’s exactly what the introvert in me wants16d
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